Walk-in Schedule:
8:00am – 4:00pm
Client Contact Number:
607.778.2635
Unit Description:
PSA is a state mandated program provided to anyone age 18 or older who is physically or mentally impaired, is in danger of harm through their own actions/inactions or the actions of others, and who have no one willing and able to help them in a responsible manner. PSA recipients include the frail elderly, the mentally ill, the developmentally disabled, substance abusers and the abused and exploited. In addition to casework services, many PSA clients receive representative payee services, as they have been determined by the Social Security or Veterans Administration to be unable to manage their own financial resources.
NANCY J. WILLIAMS
COMMISSIONER
Thomas P. Hoke Human Services Center
36-42 Main Street
Binghamton, NY 13905
Hours: 8 AM to 4 PM – Monday through Friday
Career & Community Services Center (CCSC)
SNAP, Medicaid, HEAP, Day Care, and CASA
501 Reynolds Road
Johnson City, NY 13790
Hours: 8 AM to 4 PM – Monday through Friday
Assistance Programs Call Center: 607.778.1100
After Hours Emergency Housing Assistance: 607 778-3885
Child Abuse/Neglect 24-Hour NY State Hotline: Toll-free, dial 1-800-342-3720
EMAIL: For General Non-Emergency Questions or concerns/Do Not Submit Any Documents: DSSInquiries@broomecountyny.gov
For FOIL Requests: foil.dss@broomecountyny.gov
For records relating to child abuse or maltreatment, go to NYS OCFS and follow the instructions, “If you are requesting records related to reports of child abuse or maltreatment.”