NANCY J. WILLIAMS
COMMISSIONER
Thomas P. Hoke Human Services Center
36-42 Main Street
Binghamton, NY 13905
Hours: 8 AM to 4 PM – Monday through Friday
Career & Community Services Center (CCSC)
SNAP, Medicaid, HEAP, Day Care, and CASA
501 Reynolds Road
Johnson City, NY 13790
Hours: 8 AM to 4 PM – Monday through Friday
Assistance Programs Call Center: 607.778.1100
After Hours Emergency Housing Assistance: 607 778-3885
Child Abuse/Neglect 24-Hour NY State Hotline: Toll-free, dial 1-800-342-3720
EMAIL: For General Non-Emergency Questions or concerns/Do Not Submit Any Documents: DSSInquiries@broomecountyny.gov
For FOIL Requests: foil.dss@broomecountyny.gov
For records relating to child abuse or maltreatment, go to NYS OCFS and follow the instructions, “If you are requesting records related to reports of child abuse or maltreatment.”