The Broome County Department of Public Transportation recognizes the unique needs of individuals with limited English language proficiency (LEP). In adherence to federal policy, all vital documents are translated in writing in accordance with the LEP Safe Harbor Provision. Oral translation is also available upon request
These vital documents include:
- Route and schedule information
- Fare and pass information
- System policies and procedures
- Information on how to use the services
- Public service announcements
- Safety and security announcements
- Complaint and Compliment forms and procedures
- Communication related to transit planning
- Title VI Policy
- Information about BC Lift paratransit services
BC Transit Information in Non-English Formats Brochure(PDF)
BC Transit maintains a partnership with the American Civic Association, located at 131 Front St, Binghamton, NY 13905 as the primary resource for language assistance. This organization is committed to helping immigrants and refugees to assimilate and integrate in our community while preserving their ethnic and cultural heritage.
